GymSmart ("we", "our", "us") is a registered gym equipment supplier and fitness services provider operating at 703, Satya One Complex, Near Helmet Circle, Opp. Manav Mandir, Drive In Rd, Memnagar, Ahmedabad, Gujarat 380052, India. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website gymsmart.online or contact us via WhatsApp, phone, or email.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you contact us for gym equipment enquiries, service bookings, or consultations. This includes your name, phone number, WhatsApp number, email address, physical address, and details about your gym equipment requirements.
2. How We Use Your Information
We use the information you provide to respond to your gym equipment enquiries, prepare custom quotations, schedule site visits, process service bookings, and provide after-sales support. We may also use your contact information to send you relevant updates about our gym equipment products and services.
3. WhatsApp Communication
When you contact us via WhatsApp, your messages are processed through WhatsApp's platform. GymSmart uses WhatsApp solely as a customer communication channel for gym equipment enquiries and service bookings. We do not store WhatsApp message content on our servers beyond what is necessary for service delivery.
4. Information Sharing
GymSmart does not sell, rent, or trade your personal information to third parties. We may share your information with our equipment suppliers and installation partners only to the extent necessary to fulfil your gym equipment order or service request.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our team is trained to handle customer data with strict confidentiality.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information held by GymSmart. To exercise these rights, please contact us at support@gymsmart.online or call +91 855 529 0233.
7. Contact Us
For any privacy-related queries, please contact GymSmart at support@gymsmart.online or +91 855 529 0233. Our registered office is at 703, Satya One Complex, Near Helmet Circle, Memnagar, Ahmedabad, Gujarat 380052, India.